LeadResearchAgent Terms of Service

1. Scope and document hierarchy

These LeadResearchAgent Terms of Service (the “Terms”) are between NEXTCOG, a Société par actions simplifiée (SAS) with its registered office at 73 Boulevard de Strasbourg, 34000 Montpellier, France (“NextCog,” “we,” “us,” or “our”), and the person or Organization using https://leadresearchagent.nextcog.ai(the “Customer”). An individual authorized to use the service is a“User.”

These Terms govern only LeadResearchAgent. The general NextCog Website Terms continue to govern the public website at nextcog.ai. If these Terms and the Website Terms conflict about LeadResearchAgent, these Terms prevail. If an Order Form, enterprise agreement, data processing agreement, or other written terms expressly accepted by NextCog and the Customer conflict with these Terms, that signed or expressly agreed document prevails for its subject matter.

By creating an account, accepting an invitation, or using LeadResearchAgent, the Customer and each User agree to these Terms. If you do not agree, do not use the service.

2. Eligibility and business use

LeadResearchAgent is designed primarily for professional and business research and outreach preparation. A User must have legal capacity to accept these Terms and must not be a child. A person using the service for an Organization represents that they have authority to create or manage its account, accept these Terms on its behalf where applicable, and instruct other Users.

An Organization is responsible for choosing its administrators and Users, defining appropriate internal permissions, and ensuring their use complies with these Terms. Nothing here removes mandatory rights that apply to a person under applicable law.

3. Accounts and organizations

Users must provide accurate and current account information and keep it updated. Authentication may be provided directly or through a configured identity provider. A User must keep credentials, recovery methods, and authenticated devices secure; must not share credentials in an unsafe manner; and must promptly tell NextCog through the contact page if unauthorized access is suspected.

The Customer is responsible for activity under its account to the extent it authorized, directed, or could reasonably have prevented that activity. Organization administrators may be able to invite or remove members, manage workspace settings, access Customer Data, or request account changes. Users should address internal access questions to their administrator first. NextCog may require reasonable verification before acting on an account or administrator request.

4. Service functionality

LeadResearchAgent is a business-oriented software service that allows authorized Users to create or import professional Contact records, research Contacts and Organizations using configured public information sources, and generate draft outreach messages adapted to the User’s objectives, sender profile, Organization profile, and Campaign context.

Depending on the Customer’s configured access and available features, the service may support:

• manual creation of professional Contact records;
• file-based imports, including structured files such as CSV;
• duplicate detection and import validation;
• public-source Contact and Organization Research with source references;
• sender, Organization, and Campaign profiles and objectives;
• Research summaries, relevance or qualification notes, and suggested message angles;
• contextual Draft generation, editing, and review; and
• usage history and plan-specific limits.

The current interface, applicable Order Form, or service documentation identifies the features and limits available to the Customer. A description of a possible feature is not a promise that it is available in every account.

LeadResearchAgent prepares Drafts for human review. It does not automatically decide that a person should be contacted, select the lawful communication channel, or send a message unless a separate, expressly described feature is later made available and agreed.

5. Imported contacts and Customer Data

“Customer Data” means Contact records, imported files, sender and Organization profiles, Campaign objectives, instructions, Drafts, edits, feedback, and other content that a Customer or User submits to the service. The Customer controls which Customer Data it provides and remains responsible for its source, accuracy, relevance, and lawful use.

The Customer represents and agrees that it:

• has a lawful basis, permission, or other valid authorization to collect, upload, process, and use each item of Customer Data;
• has the right to use imported professional Contact data for its intended Research and outreach activities;
• will provide affected people with information required by applicable privacy and marketing law and will respect objections, opt-outs, deletion requests, and suppression records;
• will not upload data obtained unlawfully or in breach of enforceable restrictions;
• will not upload passwords, authentication secrets, or sensitive personal data that is not strictly necessary for a documented and lawful purpose;
• will not target or treat people unfairly based on protected, special-category, or highly sensitive characteristics; and
• will not use LeadResearchAgent to circumvent LinkedIn or another platform’s access controls, usage limits, robots rules, or enforceable terms.

Importing a file supplied by a User, including a User-provided LinkedIn data export, is separate from authenticating with LinkedIn. LeadResearchAgent is not LinkedIn and is not affiliated with, endorsed by, or sponsored by LinkedIn. LinkedIn names and trademarks belong to their respective owners.

6. Public Research and generated insights

At a User’s request, LeadResearchAgent may use configured search services and publicly accessible sources such as Organization websites, public business announcements, professional material, articles, publications, search results, and registries or directories where access and reuse are lawful. Public availability does not by itself make every collection or reuse lawful. The Customer must consider source restrictions, the context in which information was published, data-protection duties, and the person’s reasonable expectations.

Research may present source-backed facts, generated summaries, possible inferences, confidence indicators, relevance notes, or suggested message angles. An inference or confidence indicator is not a confirmed fact. Sources can be incomplete, incorrect, misleading, or outdated, and a generated summary can omit context or make an error. Users must open relevant sources and verify material claims before relying on them.

NextCog does not warrant that every relevant source will be found or that every fact, attribution, inference, or conclusion will be accurate, complete, or current.

7. Generated outreach Drafts

Drafts are suggestions, not completed communications or professional advice. A User must review and edit each Draft, verify its factual claims, choose the final wording and communication channel, and decide whether and when to send it. LeadResearchAgent does not guarantee a reply, meeting, sale, conversion, or other commercial result.

The Customer and User are responsible for applicable marketing, electronic-communications, privacy, consumer, employment, industry, professional, and platform rules. They must provide any required notice or opt-out method, honor objections and requests not to be contacted, and maintain appropriate suppression controls.

A Draft must not misrepresent a sender’s identity, affiliation, role, customer relationship, qualifications, experience, evidence, or results. LeadResearchAgent does not establish that a proposed outreach activity is lawful or appropriate merely because it generated a Draft.

8. Acceptable use

The Customer and Users must not use or attempt to use the service to:

• break the law, infringe rights, or facilitate illegal activity;
• harass, threaten, discriminate against, exploit, or unlawfully monitor a person;
• commit fraud, impersonate another person, phish, steal credentials, or deceive recipients;
• send spam, indiscriminate bulk outreach, or messages after a valid objection;
• distribute malware or content intended to compromise a device, account, or network;
• scrape a third-party service, bypass a technical restriction, or obtain data without authorization through LeadResearchAgent;
• upload an unlawfully obtained database or unnecessary sensitive personal data;
• use generated information as the sole basis for employment, credit, insurance, healthcare, housing, education, legal, or other decisions producing serious legal or similarly significant effects on an individual;
• probe, compromise, disrupt, or overload the service or another Customer’s environment;
• circumvent quotas, access controls, tenant boundaries, or security measures;
• reverse engineer or derive source code except to the extent that applicable law expressly permits and does not allow that right to be restricted; or
• resell, sublicense, or provide third-party access without NextCog’s written permission.

NextCog may investigate suspected misuse and take proportionate steps to protect the service, Users, Contacts, and third parties.

9. Plans, quotas, and billing

LeadResearchAgent access may include plan- or Order Form-specific limits for Users, workspaces, imports, stored Contacts, Research operations, Draft generation, or other computing resources. The interface, applicable service description, or Order Form will identify the limits that apply, including whether unused allowances roll over. Quotas may not be circumvented by creating duplicate accounts or splitting coordinated workloads.

When a limit is reached, the service may pause the affected operation, require the Customer to wait for a reset, or offer a plan change or separately agreed capacity. NextCog may restrict abusive or unusually risky workloads where reasonably necessary for security, availability, or fair use, and will seek to give notice where circumstances permit.

If the Customer purchases paid access, the price, billing cycle, taxes, renewal, payment due dates, plan changes, cancellation effect, and any refund terms are those clearly presented at purchase or in the applicable Order Form. We will not charge or renew a paid plan without the Customer’s agreement to the relevant commercial terms. An Order Form controls if it conflicts with this section. Nothing in these Terms excludes a mandatory cancellation, refund, or other right that applicable law grants.

10. Customer Content and license

As between the parties, the Customer retains its rights in Customer Data. Uploading data does not transfer ownership of the Customer’s Contact database, Campaign content, or messages to NextCog.

The Customer grants NextCog a limited, non-exclusive right to host, copy, transmit, structure, analyze, generate from, display, back up, and otherwise process Customer Data only as reasonably necessary to operate, secure, support, and maintain the service; follow documented Customer instructions; meet legal obligations; and improve reliability or usability in the manner described in the LeadResearchAgent Privacy Notice and applicable agreement. This right lasts only while needed for those purposes and applicable retention duties.

The Customer is responsible for the legality of Customer Data and for obtaining any rights needed to grant this limited permission.

11. NextCog intellectual property

NextCog and its licensors retain their rights in the service software, interfaces, documentation, branding, templates, and original website or service content. Except for the limited right to use LeadResearchAgent under these Terms, no intellectual-property right is transferred to the Customer.

A Customer may provide feedback. Unless otherwise agreed, NextCog may use non-confidential feedback to maintain or improve its products without owing compensation, but this does not give NextCog ownership of Customer Data or of a Customer’s confidential business information.

12. Third-party services

LeadResearchAgent may depend on categories of third-party services such as authentication, hosting, search, language-model, email, payment, monitoring, security, backup, and customer support providers. Only the providers configured for the relevant account or operation receive data, and the Privacy Notice explains the applicable categories and data-protection considerations.

Third-party availability, source restrictions, technical changes, and provider terms can affect a portion of the service. The Customer must comply with third-party terms that apply directly to its own account, content, or chosen data source. A link or technical dependency does not mean that NextCog endorses all third-party content.

LeadResearchAgent does not authenticate a User with LinkedIn merely because the User imports a LinkedIn export or includes a LinkedIn profile URL. NextCog does not claim a LinkedIn integration, automated LinkedIn messaging, or authorization to scrape LinkedIn.

13. Availability and changes

NextCog may maintain, update, secure, and evolve LeadResearchAgent, including changing or discontinuing features. Planned maintenance, provider failures, network conditions, urgent security work, beta features, and events outside reasonable control may interrupt access. No uninterrupted or error-free availability is guaranteed.

Where a change would materially reduce a core paid feature during an agreed term, NextCog will use reasonable efforts to give advance notice or provide an appropriate contractual remedy, subject to urgent security, legal, or third-party constraints. Beta or preview features may be changed or withdrawn and should not be used for a critical workflow without an agreed commitment.

14. Suspension and termination

NextCog may suspend access to the extent reasonably necessary to respond to a material breach, a security threat, illegal or abusive use, nonpayment of an agreed charge, excessive operational risk, or a binding legal requirement. Where practical, NextCog will give notice, explain the reason, and allow a reasonable opportunity to remedy a remediable breach.

The Customer may stop using the service and may request cancellation or account deletion through available account controls or the contact page. The applicable Order Form or purchase terms determine whether paid access continues until the end of a billing period. Export tools are available only where shown in the service or expressly agreed; Customers should maintain any independent copies they are legally entitled and required to keep.

On termination, the Customer’s right to use the service ends. Data is deleted or returned according to the Privacy Notice and applicable agreement, subject to limited retention required for billing, security, legal compliance, suppression, dispute, backup, and acceptance records. Provisions intended by their nature to survive, including intellectual property, accrued payment obligations, liability, and dispute terms, continue to apply.

15. Disclaimers

LeadResearchAgent supports professional judgment; it does not replace it. Research, inferences, qualifications, message angles, and Drafts may be incomplete, inaccurate, biased, or outdated. Users must verify sources and outputs and consider the intended recipient and context before acting.

The service does not provide legal, regulatory, employment, financial, or other professional advice and does not determine that a Customer’s data collection or outreach is lawful. NextCog does not guarantee access to a particular third-party source or provider, the accuracy of third-party information, message deliverability, recipient engagement, or a business outcome.

These qualifications do not exclude obligations or warranties that cannot lawfully be excluded.

16. Liability

Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence where applicable, breach of an obligation that cannot legally be limited, or any other liability that applicable law does not permit a party to exclude or limit.

Subject to that rule, each party is responsible for direct loss that was reasonably foreseeable and caused by its proven breach. For Customers acting in a professional capacity, NextCog is not liable for indirect or consequential loss, or for loss of profit, revenue, opportunity, anticipated savings, goodwill, or data, to the extent such loss was not a direct and reasonably foreseeable result of NextCog’s breach. NextCog is not responsible for loss caused by the Customer’s unlawful data, unreviewed or altered Draft, failure to honor an objection, breach of a third-party rule, or use contrary to the documentation.

Any enforceable liability allocation expressly agreed in an Order Form or enterprise agreement applies to that agreement. In the absence of such an agreed provision, liability is determined under these Terms and applicable French law. The Customer must take reasonable steps to limit avoidable loss, including maintaining appropriate copies of its data.

17. Proportionate indemnity

To the extent permitted by applicable law, a Customer acting in a professional capacity will reimburse NextCog for direct loss, damages, and reasonable external legal costs finally awarded by a competent court or included in a settlement approved by the Customer, insofar as they result from a third-party claim caused by the Customer’s unlawful Customer Data, infringement of third-party rights, or material breach of sections 5, 7, or 8.

NextCog must notify the Customer promptly, provide reasonable cooperation, and allow the Customer to participate in the defense. The Customer is not responsible to the extent the claim was caused by NextCog’s breach, unauthorized change, or failure to take reasonable mitigating steps. No settlement may admit fault or impose a non-monetary obligation on the other party without that party’s consent.

18. Changes to these Terms

NextCog may update these Terms to reflect changes in the service, law, security needs, or business practices. The version and dates at the top identify the current text. For a material change, NextCog will provide reasonable notice through the service, account email, or another appropriate channel before it takes effect where practicable.

Renewed acceptance may be required for a material change. LeadResearchAgent should retain a record of the version accepted or presented where needed for the Customer relationship. A change does not retroactively remove rights or obligations that have already accrued.

19. Governing law and disputes

These Terms are governed by French law. The courts with jurisdiction under applicable procedural rules will hear a dispute. This does not deprive a consumer, if mandatory consumer law applies despite the service’s professional focus, of protections that cannot be waived or of any mandatory right to bring proceedings elsewhere.

Before formal proceedings, the parties should try in good faith to resolve the matter through written notice describing the issue and requested outcome. If a provision is invalid or unenforceable, the remaining provisions continue to apply. A failure to enforce a provision is not a waiver. These Terms do not create a partnership, agency, employment relationship, or joint venture.

20. Contact

Questions, support requests, legal notices, suspected unauthorized access, and account requests may be sent through the NextCog contact page or by post to:

For privacy questions or a request concerning personal data, see theLeadResearchAgent Privacy Notice.